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Terms of Use

The following terms and conditions govern the use of all the services, products, and software (referred to collectively as the "Service" in this document) offered at Banderolka.com and Qwintry.com. The Service offered is subject to your acceptance without modification of any of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Qwintry's Privacy Policy) and procedures that may be published on this Site periodically by the creator and owner of this service - Qwintry LLC.

Qwintry reserves the right to update the Terms of Use at any time. Your continued use of the service after such changes indicates that you agree to the revised terms even if you have not reviewed them. The most current version of the Terms of Use is always available on this page.

Acceptance of Terms

Please read this Agreement carefully before accessing or using the Service. By accessing or using any part of the Service, you agree to become bound by the terms and conditions of this Agreement. If you do not agree to all the terms and conditions of this Agreement, then you may not access or use the services available at Qwintry.com and Banderolka.com. In consideration of your use of the Service and agreement to its terms and conditions, you certify that you have used your full and actual legal name, you are of legal age to form a binding agreement and you are not a person with legal restrictions under the laws of any applicable jurisdiction.

Each person using any services of the website Qwintry.com or just giving personal data at registration on the above mentioned website automatically and unconditionally gives its consent for using personal data in the scope necessary to perform the services provided by the website Qwintry.com. 

If you use the Service or visit the website Qwintry.com within Russian Federation you should read and accept the Russian terms and conditions to be informed that the Service shall store and operate your personal data in accordance with Russian Federal Laws.

Qwintry or the person which handles collecting, keeping and processing of personal data to perform for Users the services described in the present Conditions, transfer the mentioned personal data to the state authorities in case of their request and in other cases under the applicable legislation.

The visitor/user of the website Qwintry.com under no circumstances has the right to use any intellectual property objects of Qwintry, including the Banderolka (Бандеролька) trademark, or to act as the agent or the intermediary of Qwintry without prior consent received in writing and signed by properly authorized representatives of the Visitor and Qwintry. In case of violation of intellectual property rights of Qwintry or defamation by spreading improper information the Visitor can be held liable under the legislation of the Russian Federation. Qwintry in such cases also reserves the right to require payment of damages and losses as well as compensations in a fixed amount in addition to the specified damages and losses.

Description of Services

Qwintry LLC provides through its websites Qwintry.com and Banderolka.com the following services:

Mail forwarding of small mail packages (further Packages) from the US to any country where there is an active relationship between the United States Postal Service (USPS) and the postal services of the destination country. Qwintry LLC does not offer services for sending packages to destinations within the United States or Canada. As an exception, packages may be returned to the seller at any destination if necessary. Please, take into consideration, that self-collecting from the Qwintry's warehouse in the US is not possible.

Qwintry.com and Banderolka.com are two identical websites that belong to Qwintry LLC. Pricing, Privacy Policy and Terms of Use are published on our websites at banderolka.com and qwintry.com.

Qwintry LLC reserves the right to update, modify, enhance and transform the Service to any form and for any use.

General Terms of Use

Qwintry LLC is not responsible for the actions of any third party organization, such as postal and courier services (i.e. USPS, UPS, FedEx, etc.). All terms and conditions of use of the third party organizations are subject to their separate agreements.

The Client bears sole responsibility for any customs duties, as well as other payments and fees, related to postal services and transferring goods across international borders and also for all negative consequences caused by incorrect specifying of the information on departure and/or its content and also as a result of sending forbidden and/or dangerous goods.

The liability of Qwintry LLC cannot exceed the cost of services that were provided by Qwintry LLC for a specific order.

Qwintry does not guarantee delivery of packages if the customs declarations associated with these packages were not filed in a proper manner in accordance with import-export rules and regulations of the US and the respective country's customs. It is the Client's responsibility to become aware of those regulations and verify that they are followed when shipping the package.

Qwintry does not work with pieces of mail that do not have proper tracking numbers. Qwintry does not provide services related to processing or forwarding gift cards, payment cards, membership cards, coupons, or gift certificates purchased by clients from third party organizations or individuals.

Qwintry does not sent mail to P/O boxes or poste restante.

Qwintry agrees to store packages that belong to the Client free of charge for 45 days, after which period Qwintry reserves the right to charge the Client $0.5 a day per package. If the package has not been redeemed by the Client after 100 days, Qwintry reserves the right to apply its own discretion in utilizing or disposing of the contents of a package.

Qwintry is not responsible for identifying the owners of incoming packages with incorrect or incomplete information regarding delivery address and recipient. Qwintry reserves the right to apply storage fees to such packages according to standard procedure. In the event that the owner of a package has not contacted Qwintry and has not confirmed ownership of their package within 100 after its arrival and storage in the warehouse, Qwintry reserves the right to apply its own discretion in utilizing or disposing of the contents of a package.

The client assumes full responsibility for the inspection and verification of the contents of the order when it arrives in Qwintry’s warehouse. This can be achieved by checking the tracking number and receiving shipment confirmation from the sender, as well as by placing a special request to compare package contents with the invoice and/or photographing the contents.

Qwintry and its employees shall not be held liable for any damaged merchandise occurring from items improperly or inadequately packed and secured by company/store said merchandise was ordered from or while en route to the Qwintry warehouse. Packages should not contain any type of dangerous goods that are hazardous and can pose a threat and/or cause bodily harm if inhaled or gets into contact with skin. Qwintry reserves the right to dispose of any products/items that are leaking and/or damaged without prior notice to customer if said products/items may cause bodily harm and/or injury to any Qwintry employee or may damage any other packages located at the warehouse. Furthermore, customer may be held liable for damages incurred while handling and/or for the cost of disposing of said merchandise.

Qwintry is responsible for preparing package(s) for shipping within seven business days after receiving a formal request from the Client, if there are no additional requests for special packaging or type of shipping.

Qwintry agrees to store consolidated Packages that are ready to be shipped for 7 days with no charge. After this period (beginning on the first full day), Qwintry reserves the right to charge the Client $2 per day to store each consolidated package that is ready to be shipped. If the consolidated Package has not been redeemed by the Client after two months, Qwintry reserves the right to apply its own discretion in utilizing or disposing of the contents of a package.

Packing lists enclosed in shipments do not represent inventories, but are strictly internal documents used by Qwintry’s warehouse. Packing lists should not be considered confirmation that the number of items on the list reflects the actual number of items in the package.

Qwintry accepts claims on delivered packages within 7 days after the delivery date.

The Client grants Qwintry the right to open his or her packages and work with their contents.

Qwintry does not work with postal organizations in terms of requesting reimbursements of postal fees for unsatisfactory services. Nevertheless, Qwintry can provide the Client with all necessary documentation if he or she decides to contact a postal organization directly.

Qwintry does not provide any compensation for moral damages or for losses related to your own business operation, whatever it may be. The project is designed to provide services to individuals who make orders for themselves, their family members, and their friends.

Qwintry reserves the right to request additional documentation verifying the Client’s identity, as well as the legality of purchases and credit card use. This sample of randomly selected clients will help prevent credit card fraud.

Services and Rates

All services and rates described on our «Services» page reflect the most up-to-date prices for our services.

Additional work with a package (if applicable) will be published on the invoice provided by Qwintry. Qwintry reserves the right to modify existing prices without notice.

Qwintry operates according to the laws of the United States of America, as well as the states of Alaska and Delaware.