Question 1

What is Qwintry Plus?

Accepted Answer

Qwintry Plus is a program that includes discounts, bonuses, and special offers from Qwintry, giving its users an opportunity to enjoy favorable service conditions from the moment of purchase to the date of membership termination.

Question 2

What are the benefits of Qwintry Plus?

Accepted Answer

The Qwintry Plus program guarantees a constant wholesale discount for parcel delivery by Qwintry services, which can be further increased depending on the number of shipments, as well as maximum discounts for Global Green/ Global Green Plus shipment insurance and discounts for processing special requests.With Qwintry Plus, you can not only save up on the Qwintry services but also enjoy priority parcel packaging services, as well as get access to special prices and promotional sales in the Qwintry stores – Qwintry.Store and Garage Sale. Please refer to the Qwintry Plus program plans for more details.

Question 3

How do I join the program?

Accepted Answer

To start enjoying the benefits of Qwintry Plus, you need to sign up at qwintry.com, open the Qwintry Plus section in your personal account, select the program period, and click Join. You will be redirected to the payment page. You can pay for Qwintry Plus, just like for other Qwintry services, by credit card or using Apple Pay or Google Pay. More about payment methods.

Question 4

Can I transfer the Qwintry Plus promotional codes to my friends?

Accepted Answer

No, the promotional codes (coupons) are tied to your personal account, and can only be used by the owner of the account.

Question 5

Can I share the benefits of the program with my friends?

Accepted Answer

At your request, we can add the name of one friend of yours to your account. In this case, your friend will be able to make purchases in international online stores, paying for them with his bank card, and have them delivered to your Qwintry address. Send consolidated parcels, enjoying the Qwintry Plus discounts and privileges. In order to add your friend’s name to your account, please contact our help desk.

Question 6

How do I add an extra name to my account?

Accepted Answer

To add an extra name to your Qwintry account, please contact our helpdesk through the contact form in your personal account. We will only need the first and second name written in Latin characters. We will add this name to your account, and your friend will be able to make purchases in international stores, sending them to your Qwintry address. Share the benefits of your Qwintry Plus with your friends and family!

Question 7

Will the program be prolonged automatically after the paid period is over?

Accepted Answer

No, a few days before the program expiry date you will receive a notification of its completion and an offer to renew your membership for a new period. Select the desired term and make a new payment for the Qwintry Plus program.

Question 8

How do I use the free buyout coupon with the “Shopping Help” service?

Accepted Answer

The free “Shopping Help” coupon is automatically added to your order; you can delete it and use it next time, if that is more favorable to you.

Question 9

How do I use special prices at Garage Sale?

Accepted Answer

The special Qwintry Plus prices show up underneath each product – the price will be applied automatically during the purchase. The prices are calculated from the current (latest) price of the product. Please note that if the promotional price during the sales or promotional offers at Garage Sale is lower than the Qwintry Plus, the special price will not be shown.

Question 10

How do I use special prices and free delivery from Qwintry.Store?

Accepted Answer

The special Qwintry Plus prices show up underneath each product – the price will be applied automatically during the purchase. The prices are calculated from the current (latest) price of the product. Please note that if the promotional price during the sales or promotional offers at Qwintry.Store is lower than the Qwintry Plus, the special price will not be shown. Members of the program are entitled to sending 2 or 3 parcels free of charge, regardless of the cost of the orders for the Qwintry and First Class methods.

Question 11

What is the storage time for the incoming parcels of the program members?

Accepted Answer

For members of the Qwintry Plus program, the free storage time for incoming parcels has been extended to 90 days instead of 45. The parcel is permanently deleted after 150 days instead of 100.