The Frequently Asked Questions

Qwintry Plus is a program that includes discounts, bonuses, and special offers from Qwintry, giving its users an opportunity to enjoy favorable service conditions from the moment of purchase to the date of membership termination.

To start enjoying the benefits of Qwintry Plus, you need to sign up at qwintry.com, open the Qwintry Plus section in your personal account, select the program period, and click Join. You will be redirected to the payment page. You can pay for Qwintry Plus, just like for other Qwintry services, by credit card or using Apple Pay or Google Pay. More about payment methods.

No, the promotional codes (coupons) are tied to your personal account, and can only be used by the owner of the account.

At your request, we can add the name of one friend of yours to your account. In this case, your friend will be able to make purchases in international online stores, paying for them with his bank card, and have them delivered to your Qwintry address. Send consolidated parcels, enjoying the Qwintry Plus discounts and privileges. In order to add your friend’s name to your account, please contact our help desk.

To add an extra name to your Qwintry account, please contact our helpdesk through the contact form in your personal account. We will only need the first and second name written in Latin characters. We will add this name to your account, and your friend will be able to make purchases in international stores, sending them to your Qwintry address. Share the benefits of your Qwintry Plus with your friends and family!

No, a few days before the program expiry date you will receive a notification of its completion and an offer to renew your membership for a new period. Select the desired term and make a new payment for the Qwintry Plus program.

The 30% discount on the Shopping help service is applied to the order automatically.

The special Qwintry Plus prices show up underneath each product – the price will be applied automatically during the purchase. The prices are calculated from the current (latest) price of the product. Please note that if the promotional price during the sales or promotional offers at Garage Sale is lower than the Qwintry Plus, the special price will not be shown.

The special Qwintry Plus prices show up underneath each product – the price will be applied automatically during the purchase. The prices are calculated from the current (latest) price of the product. Please note that if the promotional price during the sales or promotional offers at Qwintry.Store is lower than the Qwintry Plus, the special price will not be shown. Members of the program are entitled to sending 2 or 3 parcels free of charge, regardless of the cost of the orders for the Qwintry and First Class methods.

For members of the Qwintry Plus program, the free storage time for incoming parcels has been extended to 90 days instead of 45. The parcel is permanently deleted after 150 days instead of 100.