The Frequently Asked Questions

When does Qwintry have New Year vacation?

Qwintry Support Team will keep helping you until 2 p.m. on the 31st of December and then goes on a little vacation till the 3rd of January.

Warehouse in Delaware will be closed on the 31st of December.

Warehouse in Germany will be closed from the 31st of December till the 3rd of January.

Current situation at the warehouse. March 2021.

Due to the pandemic, deadlines for processing and packaging parcels may increase up to 5-8 working days. Some types of special requests are not available at this time.