What happens if I send a parcel to another name but to my suite number?
If the recipient's name and the suite number do not match, the parcel can get labeled as unrecognized. In order to find a package, you need to contact Qwintry’s support chat on our website or write a letter to help@banderolka.com, with purchase and shipment confirmation from the store, that should include the tracking number, delivery address, store name and recipient's name.