The Frequently Asked Questions

Our memos will help you to correctly fill out the customs declaration:

•The rules for USPS Priority / Express / Qwintry Ecopost can be found here;
• for Qwintry Air - here.

No, the declaration must be filled for each incoming parcel. It is best to prepare declarations as soon as the parcels arrive to Qwintry’s warehouse. Later on, the final declaration for all the goods can be corrected even after the consolidation of the parcels.

It is prohibited to do so, since problems can arise when passing customs:

• the parcel can be sent back without compensation for the cost of delivery;
• the parcel can be confiscated;
• you will be asked to prove the value of the goods by providing invoices and bank statements ;
• you will have to pay a customs fee that will be calculated by the customs services themselves by assessing the goods if you cannot prove that you bought them at the prices specified in the declaration.

You can use the special requests service to fill out the declaration: create it for the incoming parcel, attach the purchase invoice, and Qwintry’s specialists will prepare a declaration for you.